ENA Motors - Protecting Car Buyers' Rights in California - California 'Lemon Law'

Home / Industry News / ENA Motors - Protecting Car Buyers' Rights in California - California 'Lemon Law' Cars have value, integrity is priceless, ENA Motors, the trusted choice for car buyers in Los Angeles!

When buying a car in California, contracts typically state that new cars cannot be returned or exchanged under normal circumstances, but there are exceptions, such as the 'Lemon Law' we're discussing today – the Motor Vehicle Consumer Protection Act.

The 'Lemon Law' protects the legal rights of new car buyers, preventing them from being harmed by 'lemon cars,' which are defective vehicles. This law stipulates that within a specific time period, if a purchased new car has quality issues that cannot be resolved after a certain number of repairs by the manufacturer or dealer, the car owner can request an unconditional refund or replacement from the manufacturer.

Several key concepts need attention:

First, what does 'specific time period' mean? California's regulation for this period is 18 months or 18,000 miles (whichever comes first).

Second, how is 'a certain number of times' defined? This mainly falls into three categories:

1. If the product defect could cause fatal or injurious consequences while driving, and after the consumer reports this issue at least once to the manufacturer or dealer, the problem remains unresolved after two or more repair attempts;

2. If the product defect poses no fatal risk, but after the consumer reports this issue at least once to the manufacturer or dealer, the problem remains unresolved after four or more repair attempts;

3. If the product cannot be used normally due to defect-related repairs for a cumulative total of more than 30 days.

Additionally, what does the 'refund' amount include? Besides the car payment, refunds also include taxes, license fees, registration fees, credit fees, and other associated costs, such as repair costs, towing, and rental car expenses incurred due to car quality issues.

Finally, ENA Motors, the most professional car buying website in Los Angeles, offers you two helpful tips:

1. When your car undergoes manufacturer warranty repairs, remember to keep all receipts to prevent incomplete records that could cause inconvenience for future maintenance.

2. After repairs, if your car unfortunately develops problems again, we recommend having it repaired at the same dealership to maintain more complete and accurate repair records.

Although 'lemon cars' are not common, as your trusted friend, ENA Motors sincerely recommends that you have a clear understanding of the 'Lemon Law' because it will be your weapon to defend your legal rights at critical moments.

Cars have value, integrity is priceless, ENA Motors, the trusted choice for car buyers in Los Angeles!