Privacy Policy
Last Updated: December 2024
Introduction
ENA Motors Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, phone number, and email address
- Driver's license and identification information
- Vehicle information and preferences
- Financial information for loan/lease applications
- Insurance information
- Service history and vehicle maintenance records
Usage Data
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website usage.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing vehicle purchases and sales
- Facilitating loan and lease applications
- Providing customer service and support
- Communicating with you about your transactions
- Improving our services and website functionality
- Complying with legal obligations
- Preventing fraud and ensuring security
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With financial institutions for loan/lease processing
- With insurance companies as required
- With service providers who assist our operations
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure storage systems
- Access controls and employee training
- Regular security assessments
- Physical security measures for paper documents
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
California Residents (CCPA)
- Right to know what personal information we collect
- Right to access your personal information
- Right to delete your personal information
- Right to opt-out of the sale of your information
- Right to non-discrimination for exercising your rights
General Rights
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
- Object to processing in certain circumstances
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
ENA Motors Inc.
Phone: 1-626-400-5277
Email: enamotors@yahoo.com
Address: Los Angeles, CA